- (a)協助處理非華語家長資料套項目,如內容更新及資料套/全系列套裝的分發等;
- (b)協助提供教育服務予本地及非華語學童包括舉辦分享會;
- (c)在特定時限內核對學校所呈報的缺課學生資料;
- (d)協助缺課個案專責小組的學生輔導主任及督學與有關學校、機構、家長及學生建立良好的關係,確保缺課個案獲得適時的服務;
- (e)協助維護及更新缺課個案資料庫;
- (f)協助舉辦講座;
- (g)回答公眾查詢;以及
- (h)按需要執行其他各項行政及特別外勤職務。
職責
- (a)To assist in the Non-Chinese Speaking Parents Information Package project such as updating content and distribution of the package as well as the box set;
- (b)To assist in the provision of education services to local and non-Chinese speaking children, including organising sharing sessions;
- (c)To verify the data listed on the reports on student dropouts submitted by schools within a specified time frame;
- (d)To assist SGOs and Inspectors of the NACT to set up rapport with schools, agencies, parents and students so as to ensure effective and efficient service for dropout cases;
- (e)To assist in maintaining and updating a database for school dropouts;
- (f)To assist in conducting seminars;
- (g)To answer public enquiries; and
- (h)To undertake other miscellaneous administrative and ad hoc out-of-office duties as required.
入職條件
- (a)須持有本港大專院校頒授的文憑,或同等學歷;
- (b)持有本港大專院校頒授的高級文憑或副學士學位或同等學歷優先;
- (c)在香港中學會考中國語文科及英國語文科取得第2等級或以上成績[見註],或具備同等學歷;
- (d)良好中英文書寫及口語溝通技巧,能操流利普通話更佳;
- (e)良好電腦知識如MS Word, Excel, PowerPoint及中英文文書處理;
- (f)良好品格及人際溝通技巧;具自發性及獨立工作能力;以及
- (g)六個月或以上接聽電話查詢或/及客戶服務經驗者優先。
備註:須接受打字,電腦測試及英語測試。
- (a)A diploma from a Hong Kong tertiary educational institution or registered post-secondary college, or equivalent;
- (b)A higher diploma or associate degree from a Hong Kong tertiary educational institution or registered post-secondary college or equivalent preferred;
- (c)Level 2 or above in both Chinese Language and English Language in the HKCEE [See Note], or equivalent;
- (d)Good oral and written communication skills in both Chinese and English, fluent Putonghua is also an advantage;
- (e)Good computer knowledge especially in MS Word, Excel, PowerPoint, and Chinese and English Word-processing skills or equivalent;
- (f)Good personality and inter-personal communication skills; and Self-motivated and able to work independently; and
- (g)At least 6-month experience in handling telephone enquiries and/or customer service.
Remarks : Typing, Computer tests and English written test are required.
入職條件(註)
過往香港中學會考中國語文科和英國語文科(課程乙)C級及E級的成績,在行政上會分別被視為等同2007年或以後香港中學會考中國語文科和英國語文科第3等級和第2等級的成績。



